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PRIVACY POLICYProviders and health insurers
who are required to follow this law must comply with your right to…
Ask to see and get a copy of your health records You
can ask to see and get a copy of your medical record and other health information. You may not be able to get all of your
information in a few special cases. For example, if your doctor decides something in your file might endanger you or someone
else, the doctor may not have to give this information to you. In most cases,
your copies must be given to you within 30 days, but this can be extended for another 30 days if you are given a reason. You may have to pay for the cost of copying and mailing if you request copies and mailing.
Have corrections added to your health information You
can ask to change any wrong information in your file or add information to your file if it is incomplete. For example, if
you and your hospital agree that your file has the wrong result for a test, the hospital must change it. Even if the hospital
believes the test result is correct, you still have the right to have your disagreement noted in your file. Receive a notice that tells you how your health information
is used and shared You can learn how your health information is used and shared by your
provider or health insurer. They must give you a notice that tells you how they may use and share your health information
and how you can exercise your rights. In most cases, you should get this notice on your first visit to a provider or in the
mail from your health insurer, and you can ask for a copy at any time. Decide whether
to give your permission before your information can be used or shared for certain purposes In
general, your health information cannot be given to your employer, used or shared for things like sales calls or advertising,
or used or shared for many other purposes unless you give your permission by signing an authorization form. This authorization
form must tell you who will get your information and what your information will be used for.
Get a report on when and why your health information was shared Under the law, your health information may be used and shared for particular reasons, like making sure doctors
give good care, making sure nursing homes are clean and safe, reporting when the flu is in your area, or making required reports
to the police, such as reporting gunshot wounds. In many cases, you can ask for and get a list of who your health information
has been shared with for these reasons. You can ask to see and get a copy of your medical record and other
health information. You may not be able to get all of your information in a few special cases. For example, if your doctor
decides something in your file might endanger you or someone else, the doctor may not have to give this information to you.
You can get this report for free once a year. In most cases
you should get the report within 60 days, but it can take an extra 30 days if you are given a reason.
Ask to be reached somewhere other than home You can make reasonable requests to be contacted at different places or in a different way. For example, you
can have the nurse call you at your office instead of your home, or send mail to you in an envelope instead of on a postcard.
If sending information to you at home might put you in danger, your health insurer must talk, call, or write to you where
you ask and in the way you ask, if the request is reasonable. Ask that your information
not be shared You can ask your provider or health insurer not to share your health information
with certain people, groups, or companies. For example, if you go to a clinic, you could ask the doctor not to share your
medical record with other doctors or nurses in the clinic. However, they do not have to agree to do what you ask. File complaints If you believe your information
was used or shared in a way that is not allowed under the privacy law, or if you were not able to exercise your rights, you
can file a complaint with your provider or health insurer. The privacy notice you receive from them will tell you who to talk
to and how to file a complaint. You can also file a complaint with U.S. Government. Other
privacy rights You may have other health information rights under your state’s
laws. When these laws affect how your health information can be used or shared, that should be made clear in the notice you
receive. Privacy is important to all of us
You have privacy rights under a federal law that protects your health information. These rights are important
for you to know. You can exercise these rights, ask questions about them, and file a complaint if you think your rights are
being denied or your health information isn’t being protected.
Who must follow this
law? Most doctors, nurses,pharmacies, hospitals,clinics, nursing homes,and many
other healthcare providers. Health insurance companies, HMOs, most employer group health
plans Certain government programs that pay for health care, such as Medicare and Medicaid
For more information This is a brief summary of
your rights and protections under the federal health information privacy law. You can ask your provider or health insurer
questions about how your health information is used or shared and about your rights. You also can learn more, including how
to file a complaint with the U.S. Government, at the website at Department of Health & Human Services.
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